Shipping policy

☀️ HEY Sunshine! Beauty

Shipping Policy

A little sunshine is headed your way!

At HEY Sunshine!, we believe every package should bring a little happiness to your day. We take care in preparing your order so your sunshine arrives safely and beautifully.

Where We Ship

We currently ship throughout the United States, including Alaska and Hawaii, where shipping services are available.

At this time, we do not offer international shipping.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and holidays, once items are available for shipment.

During new product launches, holidays, or periods of high demand, processing may take longer.

If we anticipate a significant delay, we'll contact you using the email address provided at checkout.

Shipping Rates

Shipping costs are calculated and displayed at checkout before you complete your purchase.

We currently offer standard and economy shipping options, depending on your order and delivery location.

Any promotional shipping offers will be clearly communicated at checkout.

Estimated Delivery Times

Delivery estimates depend on the shipping method selected and your destination.

Economy Shipping: Approximately 5–8 business days.

Standard Shipping: Approximately 3–4 business days.

These estimates are not guarantees. Actual delivery times may vary based on carrier operations, weather, holidays, and other circumstances beyond our control.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Tracking information may take additional time to update after the carrier receives your package.

Incorrect Shipping Addresses

Please double-check your shipping information before placing your order.

If you notice an error, contact us as soon as possible at hello@heysunshinebeauty.com.

We'll do our best to help before your order ships, but we cannot guarantee that address changes can be made after processing begins.

Lost, Missing, or Damaged Packages

If your package arrives damaged, is marked delivered but cannot be located, or appears lost in transit, please contact us at hello@heysunshinebeauty.com.

Include your order number and any relevant photographs or tracking information.

We'll review the situation and work with you and the shipping carrier toward an appropriate resolution.